Privacy Policy
Last Updated: May 2025
Angie Willcocks Psychologist of This Life Psychology Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.angiewillcockspsychology.com) and any related platforms (collectively, the "Site").
This policy complies with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). By accessing the Site, you agree to the terms of this Privacy Policy.
If you do not agree, please discontinue use of the Site.
1. Information We Collect
We may collect information about you in the following ways:
(a) Personal Data
• Name, email address, and phone number provided when you:
o Contact us via the Site.
o Fill out a form (e.g., inquiries, newsletter sign-ups).
o Register for services.
(b) Automatic Data Collection (Derivative Data)
Our servers automatically collect information when you access the Site, including:
• IP address, browser type, operating system.
• Date and time of access, pages viewed, and referring URLs.
(c) Financial Data
• Payment information (e.g., credit card details) is collected securely via a third-party payment processor.
• We do not store payment details.
(d) Cookies & Tracking Technologies
• We use cookies, tracking pixels, and web beacons to enhance user experience.
• Facebook and Google Pixels are used for:
o Marketing and advertising (including retargeting).
o Analytics (to understand website traffic and usage patterns).
• You can control cookies via your browser settings.
2. How We Use Your Information
We may use the collected information to:
• Provide and manage our services.
• Process payments and send confirmations.
• Respond to inquiries and provide customer support.
• Send updates, newsletters, and marketing communications (opt-out available).
• Analyse usage trends to improve the Site.
• Comply with legal obligations and resolve disputes.
3. Disclosure of Your Information
We do not sell or rent personal data. However, we may share your information in the following cases:
(a) With Service Providers.
We may share data with trusted third-party providers for:
• Payment processing.
• Website hosting and maintenance.
• Email and marketing services.
(b) Legal Obligations & Protection of Rights.
We may disclose your information when required by law or when necessary to:
• Comply with legal obligations under the Australian Privacy Act.
• Prevent fraud or security risks.
• Protect our rights, property, or safety.
4. Security of Your Information
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However:
• No system is 100% secure.
• We cannot guarantee complete protection against unauthorised access.
• Users should take their own precautions when sharing personal data online.
5. Your Rights & Choices
Under Australian privacy law, you have the right to:
(a) Access & Correction
• You can request access to personal data we hold about you.
• You can correct inaccuracies by emailing us.
(b) Marketing & Communication Preferences
• You can unsubscribe from emails using the link in marketing messages.
(c) Cookies & Tracking
• You can adjust cookie settings via your browser.
• Disabling cookies may affect Site functionality.
6. Third-Party Websites
• Our Site may contain links to third-party websites.
• We are not responsible for their privacy policies or practices.
• We encourage reviewing third-party privacy policies before sharing information.
7. Data Storage & Location
We may store and process personal information on secure servers located outside of Australia. These include (but are not limited to) website hosting, email marketing, payment processing, analytics, and telehealth platforms.
Where data is transferred overseas, we ensure compliance with the Australian Privacy Act 1988 and that appropriate safeguards are in place to protect your information.
8. Malware, Spyware & Security Risks
• We take preventative measures against malware, spyware, and viruses.
• Users should exercise caution when clicking external links or downloading content.
9. Accessing, Correcting & Deleting Your Data
You may request:
• Review or correction of personal data (Subject line: "Personal Information Review Request")
• Account or data deletion (Subject line: "Delete Account" or "Delete My Information")
• Limitations on how your data is used (Subject line: "Privacy Request")
Send requests to: [email protected]
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be:
• Posted on this page.
• Reflected in the "Last Updated" date at the top.
By continuing to use the Site after updates, you acknowledge and accept the revised policy.
11. Contact Us
For any privacy-related inquiries, please contact: Dr Angie Willcocks
Email: [email protected]
Postal Address: 38 The Parade, Norwood, South Australia 5067
@ 2025 - Psychologist | All Rights Reserved
